DOWNLOAD TUCANTRAVEL CASE STUDY
- Improved performance by 400% on average
- Saved over £20,000 by avoiding data-center build out
- Supported a 300% increase in traffic
- Eliminated complaints about site performance
Founded in 1987, Tucan Travel is a specialist adventure company with offices in London, Sydney and Cuzco and operations in Thailand and South Africa. Voted best small tour operator of the year in 2009 by the British Travel Awards, Tucan Travel offers over 450 group tours, independent travel options and expedition cruises to 72 countries worldwide. First launched in 2000, the company's Web site now serves an average of 100,000 visitors per month, and accounts for £2 million in online bookings annually.
As soon as Tucan Travel deployed the Akamai Dynamic Site Accelerator (DSA) solution, its site and application speed improved dramatically at all locations around the globe. In fact, load times are nearly 400% faster. At the same time, Tucan Travel is handling a 300% increase in volume, though it has not expanded its infrastructure. "Whether our customers are accessing a tour page, or a search result, they're experiencing fast performance. Losing customers to site performance is a thing of the past. The number of monthly site visits has risen steadily. As site and application performance has improved, people spend less time on the site, but view more pages. We haven't received any complaints from agents about performance since implementing the Akamai solution," says CEO Matt Gannan.
"No other network comes close to Akamai's global reach, which
is critical when you're serving customers around the world."
-Matt Gannan, CEO and Managing Director, Tucan Travel
