www.appriver.com

solutions:

• Akamai IP Application Accelerator

• Delivers a consistent experience to users worldwide
• Reduces volume of support calls
• Gains confidence in delivery to mobile devices
• Helps maintain high customer retention rate

AppRiver—based in Gulf Breeze, Florida—is a software-as-a-service (SaaS) provider offering secure messaging solutions to businesses of all sizes. In addition to spam and virus protection, the company provides a complete managed service for Microsoft® Exchange. With more than 25,500 customers around the world—and an impressive 97% customer retention rate since its inception—AppRiver is one of the largest email security managed service providers worldwide. In 2006, Red Herring magazine named AppRiver one of 10 private security companies to watch, and more recently the company was named to CRN Magazine's 2007 Emerging Tech Dynamos list.

Providing email to more than four million mailboxes, AppRiver understands the mission-critical nature of email and the adverse impact of unstable connections. Whether the client is a small business operating regionally or a large, global organization, email availability is paramount. "Because the Internet is made up of so many different networks, we are still susceptible to issues with ISPs further downstream. The Akamai solution allows us to be aware of and overcome Internet conditions to deliver a consistent experience. With Akamai in place, customers who couldn't connect are now experiencing a reliable, stable connection. And while start-up connection and synchronization times vary, on average, we are seeing these times cut in half." says Scott Cutler, executive vice president for AppRiver. Akamai's IP Application Accelerator service minimizes the adverse performance impact of the cellular network, reduces back end traffic on the Exchange system and improves the overall user experience.