ATP testimonial

Aircraft Technical Publishers (ATP) is the single source provider for aviation maintenance, regulatory, and compliance information products and services. ATP partners with manufacturers to act as the single source interface, shaping manufacturers' publications so information is easier for customers to access and retrieve. The company maintains CD-ROM, DVD, microfiche and Internet-based library subscriptions for a global consumer base that includes over 1,000 civil aviation authorities, maintenance facilities, Fixed Based Operators, aircraft operators, flight schools, and universities. ATP's U.S. Aviation Regulatory Library-the first of its kind created over 30 years ago-is used by FAA Aviation Safety Inspectors worldwide.

ATP first offered manuals via electronic download in 2004. At the time, the company realized that it did not have the necessary infrastructure to reliably deliver downloads worldwide-especially with some files almost 500 MB in size. ATP first chose to work with a centralized content delivery network (CDN) provider but found that it was difficult to pinpoint the reason for download failures. That's when the company turned to Akamai. The company's engineers were often forced to re-download large files in order to analyze download issues-which occurred fairly frequently. "These issues led to a huge drain on the productivity of our engineers and also to increased costs to distribute our product," explains Cindy Elkins, Vice President Technology of ATP. As soon as ATP shifted to the Akamai Electronic Download Delivery solution, uploads and downloads were consistent and reliable. The time it took engineers to perform QA for each release dropped from three hours to one hour on average.

"As an information distributor, ATP is in the business of delivering critical information to our subscriber base in a cost-effective and reliable manner. Akamai enables us to do just that."
—Cindy Elkins, Vice President Technology, Aircraft Technical Publishers