Millipore testimonial

Founded in 1954, Millipore Corporation (NYSE: MIL) is a leading global bioprocess and bioscience products and services company. Its reputation is built on developing a deep understanding of its customers’ research and manufacturing process needs and offering reliable and innovative tools, technologies and services. Millipore generates approximately half its sales from outside the U.S. To maximize its online business opportunities in Japan and other overseas markets, Millipore required a cost effective solution that would dramatically improve application performance while delivering Millipore’s highly customized, dynamically generated Web pages.

Application performance was an ongoing problem for Millipore. Web site response time from Tokyo was taking an average of 7.5 seconds – a delay that generated repeated complaints from customers, partners and employees in Asia. Deploying Akamai Web Application Accelerator enabled Millipore to realize a 4X reduction in transaction time from Japan and a 2X reduction in download times in London and San Francisco. Millipore’s home page traffic has also increased 33 percent year-over-year and online sales have grown rapidly. Thanks to Web Application Accelerator, performance complaints from Asian customers, partners and staff have virtually disappeared.

"As a multinational bioscience company, we were looking to extend our highly successful U.S.-based eCommerce presence to Asia and Europe. Immediately after implementation of Akamai Web Application Accelerator, our customers were able to access our eCommerce site up to 77% faster with no other changes to our infrastructure. The 4,000 to 5,000 scientists and engineers who come to our site every day are getting a rich array of technical information and media delivered much faster and more reliably than before."
—Jeffrey O'Halloran, manager of Millipore's Internet Services Group