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Customer Value Leadership Award for DDoS Mitigation

Akamai® Technologies has received a Customer Value Leadership Award for Distributed Denial of Service (DDoS) Mitigation from respected research firm Frost & Sullivan.

Each year, Frost & Sullivan presents this award to the company that demonstrates excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on investment (ROI) that customers make in its services or products. This award recognizes the company's leadership in enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and, ultimately, customer base expansion.

In order to determine the leading provider of customer value in the DDoS mitigation market, providers were assessed for:

  • Product/service value
  • Purchase experience
  • Service experience
  • Total customer experience

According to the Frost & Sullivan report, "Akamai offers a valuable solution for DDoS mitigation in the form of its Kona Site Defender service. Frost & Sullivan's independent analysis of the DDoS Mitigation market clearly shows that the Kona solution reduces restrictive requirements that customers face, such as large capital expenses, lack of security expertise, and lack of resources. Whether as part of a DDoS mitigation strategy or a broader Web security strategy, Akamai services provide a high level of value to its customers."

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