Akamai’s Support packages deliver enhanced support and quicker problem resolution for customers running mission-critical sites, applications, and events on the Akamai network. Each Package provides a greater level of involvement by Akamai’s solution design and technical support experts. All of your support requests will be handled on a priority basis, ensuring quick resolution and minimum disruption. With industry leading, 24x7x365 support delivered in 7 languages from 23 locations across 13 countries, Support Services keep your Akamai investment up and running smoothly.
Akamai offers a range of support offerings to meet your business’ needs from our foundation offering giving you everything you need to get up and running on the Akamai network to custom offerings designed for complex enterprises with strict escalation requirements. Akamai has a support package that is right for you and your business.
To ensure success of your high-profile events, Akamai provides full event management covering everything from event planning through to post-event support. Akamai can ensure your basic or highly complex events are delivered without incident.
