End-User FAQ


Akamai serves Web content and applications for many of the world's leading enterprises and government agencies, including Apple, FedEx, Trend Micro, Yahoo, Microsoft, and over 2,800 others. We do not provide server access to our customers, and are not an ISP who provides Internet access. All of our servers are designed to deliver Web content and none are directly accessible by "users" or "customers". Below is some useful information that should assist in explaining why you'd see certain Akamai traffic on your computer.

For more information about the Akamai NetSession Interface, see the overview pages. Also, if the FAQ responses and working with your internet and software suppliers do not answer your questions and you want Akamai to investigate further, send the information and contact us at the address noted below.

My firewall has blocked Internet access to my computer on TCP Port #### from port 80 of your company's server. Why?
My Firewall is reporting an "Unknown" Akamai Connection from port 443 of your server. Why?
My Firewall is reporting an "Unknown" Akamai Connection from port UDP 554. Why?
My Firewall is reporting an "Unknown" Akamai Connection from TCP Port 8080. Why?
My Firewall is reporting an "Unknown" Akamai Connection from UDP source port 2000/2001 to UDP ports 6970-6999 on my system. Why are you port scanning me?
My Firewall is reporting an "Unknown" Akamai connection from TCP source port 1755 of your server. Why?
Why am I seeing "Contacting a###.g.akamai.net..." flash in the status bar of my browser?
Our firewall has detected that Akamai-controlled IP addresses are attempting to access our IP address via a number of different ports. This seems to be an attack. What is going on?
I still have questions unanswered after completing the aforementioned recommendations, what should I do?
Connect

Follow Us: Facebook Twitter LinkedIn YouTube SlideShare Pinterest Blogger RSS Google+

The State of the Internet Report LEARN MOREThe State of the Internet Report »

Real-time Internet Conditions GET THE APPReal-time Internet Conditions »