Akamai's Customer Care team provides unrivaled expertise. Our focus enables us to be a best-of-breed service provider - in both our services and our customer care. We provide service whenever you need us.
Support Issues
For urgent issues please call
(877) 4-AKATEC (US and Canada only) or
(617) 444-4699.
For non-urgent issues please e-mail
ccare@akamai.com
Learn more about international dialing instructions
Akamai® EdgeControlSM provides our customers with a fully automated customer support resource that is available 24 hours a day.
Netli customers can find all their support numbers as well as NetliOne and NetliView login information here.
Nine Systems customers can find all their support numbers and Stream OS login information here.
Registered members of the Akamai Developer Network gain access to in-depth information regarding Akamai solutions and technology.
Contact our Webmaster to get information or provide feedback about our Web site.
To receive a copy of our press kit, please contact a member of our press relations staff.
Akamai is dedicated to providing high-quality service to its stockholders.
Find the answers to some of our end users' Frequently Asked Questions.
If after reviewing our FAQ, and working with your Internet and Software vendors, you would like Akamai to investigate the traffic you're seeing; click here to initiate an Akamai Investigation.
Security
Security Advisory 2007-0001
Akamai Security Team GPG Public Key
Akamai Security Team (General Public)
