Akamai Technologies' focus on customer service is clearly demonstrated in its new state-of-the-art Network Operations Command Center, located in Cambridge, Massachusetts. The Akamai NOCC enables proactive monitoring and troubleshooting of all servers in the global Akamai network. In addition, our NOCC has the industry's best view of the real-time condition of the Internet. The NOCC's proactive stance and unique view ensures a seamless response to network conditions – enabling Akamai to deliver rich media content and applications, regardless of network traffic volume. The NOCC is staffed 24 hours a day, 7 days a week by expert network operations personnel.