EPRO

Akamai Enables EPRO to Defend against Online Threats and Improve User Experience

Akamai Cloud Security solutions ensured the safety and 100% availability of EPRO’s websites and helped the company lower IT costs while improving the overall user experience.

“Akamai’s integrated solution not only offloads the pressure on the source station and lowers IT investment, but also shortens downtime and ensures we are able to deliver a sound user experience. As a result, it has brought more traffic to our websites and a higher return to the company, because of engaged customers.”

Owen Ko , IT Manager , EPRO

EPRO is an international eCommerce company and serves customers in more than 200 countries with its cross-border shopping websites. Thanks to increasing domestic demands in emerging markets, the websites have seen fast sales growth. With the increasing popularity of smartphones, the company has created different applications to enable different mobile phone users to shop online at anytime, anywhere.

However, EPRO’s eCommerce websites became the target of cyber-attacks. By deploying Akamai Cloud Security solutions, EPRO’s websites have successfully defended against an average of 700,000 attacks per month, ensuring 100% website availability and a smooth user experience. By virtue of the powerful Akamai Intelligent Platform™, EPRO has been able to provide users with safe and always available service on any device, anywhere.

The Situation

EPRO is a Hong-Kong listed company and has three large eCommerce websites, including DX.com, Volumerate.com and MadelnChina.com. These websites focus on overseas markets with the intention of providing global consumers with high-class and unique Chinese products, conveniently and securely. The websites offer a wide variety of products, from Bluetooth adapters and laptops to auto parts and components, at different prices and options. Additionally, as part of its strategy, the company offers different deals almost daily to entice customers to return to the websites. Based on customers’ demands and preferences, the product experts source items that are popular, affordable and of good-quality. By using cross-border sales platforms, customers can buy products at a cheaper price thanks to a shorter value chain.

The Goals

To achieve its business goals, EPRO wanted to meet the following three requirements:

  • Ensuring 100% service availability – EPRO required a comprehensive solution to prevent its cross-border eCommerce websites from downtime, online cyber attacks and data leakage
  • A platform for business growth – EPRO wanted a flexible solution to provide a globally consistent and high-quality user experience
  • Reducing operation cost – EPRO needed a solution that could ease the pressure on its infrastructure and reduce IT costs, without having to make additional investment to build out infrastructure

Major Results

  • Blocked 700,000 attacks on EPRO’s eCommerce websites every month
  • Ensured 100% availability across all eCommerce websites
  • Improved user experience and lowered IT investment

Reason for Selection

High stability and Improved business continuity

Owen Ko, IT Manager, EPRO, said, “The high stability of the Akamai Intelligent Platform™ gave our customers an excellent user experience. At the same time, Akamai’s global platform has enabled us to handle all rampant malicious traffic. Since the deployment of Akamai’s Cloud Security Solutions, we stopped on average, hundreds of thousands of attacks every month, successfully prevented network interruption, loss of confidential information and ensured our websites were always protected.”

Saving cost

As soon as Akamai’s cloud-based Security solution was deployed, it helped lower the cost generated from handling attacks, especially during peak shopping hours, and provided more protection without additional investment in IT infrastructure. Mr. Ko said, “Akamai not only helped us reduce the huge downtime loss caused by online attacks, but also lowered our expenditure on security-related hardware and software.”

About EPRO

As a Hong Kong-listed enterprise, EPRO specializes in eCommerce business as well as software development and outsourcing. It has several eCommerce websites, including the B2C website DX.com and the B2B website MadeInChina.com. Dedicated to becoming leaders in the cross-border eCommerce industry, it uses an online platform to help Chinese manufacturers to sell products that are good and affordable to overseas market. The websites have a vast number of loyal customers in more than 200 countries across the globe, thanks to the growing domestic demand in emerging markets. Meanwhile, with the increasing popularity of smart mobile phones, the websites have developed different applications tailored for different mobile phone users to enable online shopping at anytime, anywhere.