Akamai enabled Wuaki tv to deliver a seamless experience for its viewers and at the same time a significant increase in their revenue and customer satisfaction

Wuaki.tv Testimonial
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"By improving our playback KPI’s by 50% we saw two things: our revenue went up 30%, on the same traffic, and our customer satisfaction index went up 25%."

Jordi Miró Bruix , Wuaki.tv

Wuaki, a market-leading provider of on-demand streaming and video owned by Japanese e-commerce giant Rakuten, effectively addressed the challenge of delivering quality video online by working strategically and collaboratively with Akamai. This Spanish-based OTT provider is committed to enabling an exemplary experience every time, on every device: if its video player does not work well and satisfy end-user expectations, consumers will not return.

Through a highly strategic and tight integration and coupling of its video assets and player technology with the Akamai Intelligent Platform, Wuaki significantly improved its video quality. In fact, the company has established a quality metric for its OTT service and can directly link improvements in video quality to commercial success. Since delivering its OTT video via the Akamai globally distributed network, Wuaki has seen a 50% improvement in its quality KPIs, yielding a 25% increase in customer satisfaction and a 30% increase in revenues.

About Akamai

Akamai secures and delivers digital experiences for the world’s largest companies. Akamai’s intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone — and attacks and threats far away. Akamai’s portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn why the world’s top brands trust Akamai, visit www.akamai.com, blogs.akamai.com, or @Akamai on Twitter. You can find our global contact information at www.akamai.com/locations.