Download Manager Support

Support for Download Manager in the event you need help troubleshooting or have questions.

If you need help troubleshooting the Akamai Download Manager or Akamai Client-Side Downloads please check the following support resources before submitting your feedback.

  • Please visit the support resources from the website where the content is being downloaded.  Akamai does not supply end user support for this product.
  • The FAQ and troubleshooting information on this site may provide some details to help resolve the issue.