The Akamai NetSession Interface is a secure application that may be installed on your computer to improve the speed, reliability, and efficiency for application, data and media downloads and video streams from the Internet. It is used by many software and media publishers to deliver files or streams to you.
If the software or media publisher uses the feature and if you enable it, NetSession can also use a small amount of your upload bandwidth to enable other users of the NetSession Interface to download pieces of the publisher's content from your computer. The NetSession Interface runs in the background and uses a negligible amount of your computer resources or upload bandwidth when you are not actively downloading content.
NetSession provides a console that gives you the ability to review your NetSession activity and manage settings.
No. The NetSession Interface is safe and secure and does not contain spyware, adware, or a virus. It does not gather and transmit your personal information, nor does it harm your computer. Its purpose is to be a tool to improve the speed, reliability, and efficiency for downloads and streams.
No. Akamai NetSession Interface downloads or streams content to you only after you have requested it from your software or media publishers.
Some content providers may provide you the ability to sign-up for background-delivered content. For example, a sports site may offer highlights delivered automatically. If you signed up, the highlights will be pre-delivered to your system as they are available.
NetSession Interface runs in the background and uses a negligible amount of your computer resources or upload bandwidth when you are not actively downloading content. There should not be a noticeable impact on your computing.
There have been some cases in which a particular busy computer with high bandwidth usage has experienced reduced download performance. If you suspect that to be the case, and if you have the upload capability enabled for NetSession, you can pause or disable uploads and see if that makes a difference. Run the Control Panel/System Preferences as described above. Select the Preferences tab and then pause or disable uploads.
If you disable uploads, uploading will not resume until you re-enable it. Note that some software or media publishers may request that you enable uploads in the course of using their service.
When you download or stream, your Akamai NetSession Interface needs to communicate with the download or streaming source to request more data or to let the source know that the data was received successfully, and to inform the source server that NetSession is “alive and well.” A small amount of uploading always occurs when streams or downloads are delivered.
If your problem turns out to be a simple one, you may resolve it by running a troubleshooting report that NetSession provides. You can run the troubleshooter as follows:
If that doesn't resolve your issue, select the Applications tab in the Control Panel and contact the Customer Support for the application you were attempting to download or stream.
If your issue doesn't involve any application – that is, it doesn't involve a download or stream -- you can report your issue to Akamai and we will help you resolve it if we can. Click here
Yes. But if you do, please note that any currently NetSession downloading or streaming will be interrupted until you restart the service or restart your computer.
To temporarily stop NetSession:
The button will change to “Start,” and you can click the Start button to restart the service at any time. The service automatically starts up again when you reboot or restart your machine.
Before you uninstall, consider that if you do not have a serious need to uninstall the service, it may be better not to, since other downloads or streams may later require NetSession.
Also, the Akamai NetSession Interface is a shared network library that may be used by multiple applications. It will uninstall correctly only when other applications using the interface are uninstalled. Other applications may not perform correctly if they look for but do not find the NetSession Interface.
If you do decide to uninstall this service, you will delete files downloaded to the NetSession cache folder. If you don't want to delete those files, copy or move them to a different folder before you uninstall. Normally, you will find the downloaded files on On Windows XP: C:\Documents and Settings\<user name>\Local Settings\Application Data\Akamai or, On Windows Vista and Windows 7: C:\Users\<user name>\AppData\Local\Akamai or, On Macintosh OS X: /Users/<user name>/Applications/Akamai
If these preferred methods do not work for some reason, you can try the following alternative.
On Mac OS:
Another alternative method on Mac OS in case the above fails, for example, due to corrupted or missing admintool:
On Mac OS X:
Authority=Akamai NetSession Client, Akamai Technologies, Inc.