What do I do when a linode has been OFFLINE for at least ten hours.
I have not done anything on that linode for a while, but it seems like it as been offline for at least 12 hours.
This is the current status (Maintenance completed):
When: in 13 days
End Date: 2026-10-16 18:02
Applied Policy: Power Off / On
Type: Scheduled
Status: Canceled
Reason: In this case we must apply a critical platform update to your Linode.
It seems like an update 26/10 didn't work, and it has been offline since then. What can I do?
1 Reply
tlambert_akamai
Linode Staff
The message you shared looks to be related to the emergency maintenance stemming from the PwnEscape Vulnerability. If you're Linode was powered off due to that emergency maintenance, my suggestion is to check out our reboot survival guide and/or open a support ticket. You could also call into our Support Hotline to talk to someone on the support team directly:
- U.S. 855-454-6633
- Global +1-609-380-7100
Alternatively, if you have a backup, you may want to try restoring directly from that.