OTA Updates

Secure, over-the-air updates to connected vehicles and IoT devices at global scale.

As the number of connected systems within a car increases, the operations and infrastructure needed to provide ongoing updates is growing exponentially.

IoT Product Intro Image

IoT Product Pre-View: Seeking Beta Participants

Akamai OTA Updates Explainer Video
???Watch the Video???

What is OTA Updates?

The ability to effectively distribute software updates is a key part of deploying IoT technology. More "things" are now connected to the Internet and those "things" must be maintained. Building, monitoring, and managing a secure, scalable, global network infrastructure that can scale to effectively and efficiently distribute software updates to millions of devices is complex and costly.

The IoT deployment team's charter is to reduce the number of supported versions in the field, quickly provide critical security updates, and distribute new capabilities to improve their products to extend the relationship with their customers. Remote, over-the-air software updates must be executed in a secure, trackable manner that reduces costs and time over manual deployment efforts.

Akamai's OTA Updates supports connected vehicle OEMs, IoT device and equipment manufacturers, and software developers by providing a scalable network infrastructure layer to deploy and maintain their technology.

An always-on, distributed, secured network that easily integrates with systems through APIs — with insightful, real-time reporting and billing configurations, with close proximity to cellular gateways — makes Akamai a preferred partner in IoT deployments.

Reliability

Akamai’s OTA Updates is built on Akamai’s high-performing, reliable, scalable, and secure global cloud network. It offers on-demand capacity, geographical replication, and proven server mapping and routing technology. Globally distributed cloud-based storage maximizes delivery performance by mirroring content in multiple locations across the Internet, safeguarding against large regional outages.

Reduced Recall /Warranty Costs

OTA Updates helps to reduce warranty/recall costs by reducing/eliminating service center visits or help desk calls for vehicles or IoT devices.

Reduce software version support, costs, and complexity by executing new updates quickly.

Secured Downloads

OTA Updates comes with Akamai’s proven secure capabilities, which are now extended to the automotive market. These secure capabilities help to mitigate security risks with mutual authentication, where customers can choose and customize their own managed TLS environments that include TLS versions and cipher suites.

Simplified Workflow

OTA Updates not only simplifies the workflow of software update campaigns managed by automakers, but also reduces effort and accelerates time to complete complex campaigns for even large file transfers with proven integration of systems
with APIs.

Proven Integration

OTA Updates is key for auto manufacturers to improve customer satisfaction levels of cars by providing software updates without customer participation. Protect revenue, customer loyalty, and brand equity with proven, reliable, trusted means of global content delivery.

Global Network

Akamai’s OTA Updates is built on Akamai's high-performance, reliable, globally scalable and secure platform, which provides proximity to cellular gateways and is one hop away from 90% of Internet users, making software updates simple and fast across all network types.

Simple Pricing

Pricing is based upon a monthly platform fee and then a usage tier in which the customer commits to an expected volume of GB of data downloaded. Usage reporting helps to distinguish between automaker-paid traffic and owner-paid traffic over the cellular network, and can direct cellular charges to automakers. This feature makes it easy for OEMs to adapt billing structures for their local market considerations.

Flexible SSL/TLS Program

Secured downloads with mutual authentication where customers can choose and customize their own managed TLS environments that include TLS versions and cipher suites.

Self-Service Portal

OTA Updates provides a self-service portal to review the progress of vehicle update campaigns and confirm downloads. By having insight into the completion rate, automakers can deliver post-sale vehicle performance and feature enhancements to better address consumer demands for the latest cloud-based services, including maps, navigation, and voice recognition.

Reporting

Detailed real-time reporting on download completion rates, network performance, and more, with intuitive reports that show aggregate campaign data with per-vehicle, per-model, or per-geography details.

Billing

 

OTA Updates uses a capacity/rate-based billing model. This feature allows customers to purchase a committed data rate for the billing period and record excess data consumption to apply additional overage charges.

This offers the ability to provide network carriers with a finite set of global IP addresses to appropriately bill cellular usage and coordinate with white/blacklists.

Deliver large files over the air, with throughput to complement cellular networks’ traffic levels.

As vehicles might not always be in range of good coverage, inherent mobility ensures the content is delivered more quickly and reliably to end users.

Power Management (updates can only occur when car is on RUN or ON) enables an optimal connection in order to receive the software updates during a short download window.

Robust, responsive patching system for updates to address vulnerabilities

Mutual authentication enables end-to-end workflow of software updates to protect each vehicle from external IT threats.

SSL (Secure Sockets Layer) link ensures that all data passed between the web server and browsers remains private and integral.

Authorization/authentication integrated with command/control.

Simply, reliability and scalability challenges are offloaded.

Enable OTA updates to thousands of vehicles across the product line and geographical locations, with greatly improved completion rates.

Ability to introduce new features to the vehicles instantly.

Replace an in-house service/software recall process

OTA vehicle upgrade will not only save consumers the frustration of a download or dealer visit, it will dramatically cut costs across the industry.

Protect revenue, customer loyalty, and brand equity with proven, reliable, trusted means of global content delivery.