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Intelligent automation and controls to maximize user experiences on web, iOS, and Android apps

Machine learning adapts to your apps and your users to deliver the best digital experience automatically.

Your users demand visually engaging, personalized experiences that are fast on every device, all the time. To deliver on customer expectations, digital businesses craft increasingly complex applications that are loaded with high-res images, videos, personalization, and other third-party content. The outcome can be very costly to optimize, operate, and maintain.

Ion’s intelligent performance automation and controls continuously analyze, optimize, and accelerate web and mobile app experiences so you can focus on what makes you unique. The result is a superior experience for every user, automatically.

“The rise of smartphones and social media has resulted in the diversification of Internet browsing environments used by customers. The introduction of Akamai enables the optimal page to be displayed on each kind of device under a single URL, for more efficient operations.”
- Kenji Jinba Public Relations Department,
Honda Motor Co., Ltd.
View Case Study
Akamai Delivers Superior Mobile Websites
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What is Ion?

Website Speed Optimization

The pressure to deliver great online experiences is higher than ever. Across sites and apps, 53% of visits are abandoned if a mobile site takes more than 3 seconds to load, and 49% of users expect a mobile app to respond within 2 seconds or less. What’s more, 50% of online transactions involve multiple devices. To realize digital success, businesses must always deliver a great experience on every form factor and device, or risk reduced customer satisfaction, brand perception, and revenue opportunities.

Ion, Akamai’s flagship performance solution, is a suite of intelligent performance optimizations and controls that helps deliver superior web, iOS, and Android app experiences. Built on the SLA-backed availability of the globally distributed Akamai Intelligent Edge Platform™, Ion continuously monitors real user behavior — applying best-practice performance optimizations automatically — and adapting in real time to content, user behavior, and connectivity changes.

Accelerate content

Ion makes your site fast for online audiences thanks to routing around congestion points and other bottlenecks, while leveraging the latest network protocols to accelerate dynamic content.

Engage more users

Drive more business by bringing content closer to users, providing all users with the same experience regardless of their device, network, or geographic location. Target audiences with the best possible experience for each of them.

Gain valuable insights

Provide unparalleled insights with peerless performance to drive better experiences and improve your business. Apply performance optimizations automatically based on real user and application behavior, powered by the best RUM solution in the market: mPulse.

Deliver Ideal Mobile and Cellular experiences

Adapt content to your users’ device and overcome cellular network challenges. Create the ideal mobile experience using insight into your users devices, and tools to overcome the challenges of cellular networks.

Reduce page weight and accelerate rendering

Support responsive web initiatives by reducing resources and only sending necessary bytes to users, so pages load faster. Manage first- and third-party scripts, accelerating delivery, rendering, and eliminating single points of failure, so pages load consistently.

Decrease operational costs while gaining reliability

Get a handle on the cost of delivering your site. Reduce the load on your origin infrastructure, especially during peak demand periods. Make your content always accessible using failover and origin health detection.

Adaptive Acceleration

Deliver rich, personalized experiences to your users without lifting a finger. Machine learning uses real user behavior to continuously adapt and prioritize performance optimizations across your site. Ion determines the optimal time to push or compress content and pre-connect to third parties to deliver fast and optimized experiences automatically. Ion’s Script Management functionality provides visibility into the impact of first- and third-party scripts on your page, giving you automated controls to avoid costly outages.

Policy-Driven Optimization

Provide differentiated user experiences with a range of content analysis and client-side optimizations to help users interact with your content sooner through advanced prefetching, adaptive consolidation, asynchronous loading, and script management, helping engage users with on-demand page and mobile app presentation.

Mobile Application Performance SDK

Ion now extends performance into mobile application users’ hands via SDK. Users benefit from pre-positioned content and reduced latency in cellular networks, while developers gain insight into real devices and user to help tune app experiences with accuracy.

Real-time Self Service Management

Keep your content fresh and engaging with web-based tools and APIs that simplify operations including content and traffic management, link management, and protection from attacks while helping your online properties scale to meet peak demand.

Dynamic Acceleration

Provide consistent performance over wired and cellular connections and realize improvements through protocol optimizations, including real-time IPv4/6 adaptation. User experiences benefit from fast and efficient modern web protocols like HTTP/2 and WebSockets.

Fastest and Most Reliable Experiences

Automatically accelerate content while routing around congestion and outages and balancing traffic load globally with SureRoute. Maximize availability with a fault-tolerant solution that makes intelligent routing decisions based on network conditions.

Online Commerce

Quality of online experiences is the most meaningful predictor for online browsers turning to online shoppers. Ion delivers fast, reliable and consistent experiences across devices to drive transaction volume, greater shopping cart sizes, frequency of visits, and transactions.

Branding and Web Lead Generation

For companies that don’t transact online, their websites drive brand awareness for lead generation and brand perception. The quality of these experiences influence brand perception, which can impact in-store purchases.

Online Publishers

Great user experiences are the gateway to better media engagement, which can drive positive customer satisfaction and repeat usage. Creating, growing and retaining large audiences begins with the quality of the online experience.

eGovernment

Public sector organizations are under increasing pressure to drive greater efficiency in spending every dollar. High quality online experiences translate into greater cost efficiency, since constituents can get all their answers from a highly available and fast website.

SaaS Companies and Online Tools

Companies that have moved to SaaS-based models are looking at flash traffic that can be seasonal or based on time of day. High volume of requests can drive development costs. Ion can relieve these costs, helping reduce abandonment and increase customer satisfaction.

Intranet and Partner Initiatives

Sites that leverage the internet and cloud services to deliver critical online services are the lifeblood of partners and distributed companies. Ion helps overcome poor performance, driving more consistent and secure online operations, while realizing increased productivity.

Akamai Insights