Data Protection at Akamai

Akamai is trusted to make the Internet fast, reliable, and secure. The company understands that how it collects and uses information, and its commitment to the privacy rights of Internet users and employees, is an important part of that trust. Akamai is committed to compliance with the laws of all countries in which it operates, including the General Data Protection Regulation and other applicable data protection laws around the globe.

Akamai’s data protection efforts are coordinated by its Global Data Protection Office.

Note on the GDPR

While there are many important privacy and data protection frameworks around the world, significant attention has been paid as of late to the European Union’s General Data Protection Regulation (GDPR), which updates and replaces the the 1995 EU Data Protection Directives. Effective as of May 25, 2018, the GDPR is designed to protect the personal data and fundamental privacy rights of data subjects in the EU, and sets a high bar for data protection, security, and organizational accountability.

Akamai, like most global companies around the world, is in the process of reviewing and adapting organizational policies, procedures, and records of processing to meet the accountability requirements of the regulation. You can rest assured, however, that Akamai’s data processing activities are conducted in accordance with the principles set out in the GDPR and that the use of Akamai services will in no way jeopardize your own compliance efforts. Indeed, as discussed in the white paper Evidence-based Protection of Web Resources, Akamai provides services that can form an important part of your compliance program.


  • Akamai Data Protection Addendum – For Customers
    This Addendum is effective as of May 25, 2018 and supplements and amends Akamai’s Terms & Conditions with its customers.

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  • Akamai Data Protection Addendum – For Partners
    This Addendum is effective as of May 25, 2018 and supplements and amends the Channel Agreement between Akamai and its Partners.

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  • Akamai Privacy Statement and Other Policies

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  • Overview of Personal Data Processing Activities at Akamai

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  • Countries in Which Akamai Maintains Servers
    This document lists the countries in which Akamai maintains server points of presence and lists the Akamai subsidiaries that own Akamai servers.

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  • Authorized Processors Used by Akamai Technologies, Inc.

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