What Is DevOps?

DevOps is a software development methodology that combines the practices of development (Dev) and operations (Ops). It focuses on improving collaboration, communication, and integration between software developers and IT operations teams. By automating processes, using agile methodologies, and adopting continuous delivery practices, DevOps aims to create a more efficient and reliable software development lifecycle.

The term “DevOps” is a portmanteau of the words “development” and “operations.” Software developer and IT consultant Patrick Debois coined the phrase in 2009. It refers to combining the previously separate processes of software development (Dev) and IT operations (Ops), which was responsible for deploying software into production. DevOps isn't a specific technology, nor is it a standard. Rather, it’s an idea — and an associated set of practices — that changes IT culture and the traditional methods of creating software.

DevOps came into being, in part, as agile methodologies accelerated the pace of software delivery processes. The traditional “waterfall” approach to software development involves gathering requirements and realizing them through lengthy coding cycles. Coding a new version of an application might take six months or a year. When the developers were done, they would, as the saying goes, “throw it over the wall” to IT operations, who'd go through their own laborious process of implementing it in the production environment.

The development and operations teams were almost always separate and managed by different people. They might even be in different organizational units. Tensions were constant, with finger-pointing and complaints about code not being ready for production, or operations people being overly strict about their requirements, and so forth. Operations might respond to new code by “throwing it back over the wall” for corrections. However, with agile development throwing code “over the wall” as often as multiple times a day, these tensions and operational frictions became untenable. Something had to give.

The solution was to merge the development and operations processes into a single workflow. The teams would also merge, to the greatest extent possible. This is DevOps, a situation where developers and operations people (as well as testing and QA) work in a collaborative, continuous process that pushes code into production as quickly and smoothly as possible. New, specialized tooling automates many of the steps. It’s not a utopia, but DevOps has indeed eased many of the old tensions and sped up the process of getting high-quality code into production.

How does DevOps work? How does it use continuous improvement/continuous delivery (CI/CD) pipelines?

DevOps comes to life through three interconnected elements: the DevOps team, the DevOps lifecycle, and the DevOps toolchain. The team is itself a major innovation, bringing together two groups that may have once had an adversarial relationship. The collaborative nature of DevOps succeeds, however, due to the process and toolchain. Using the toolchain, the team can execute the DevOps lifecycle. An essential part of the toolchain is a version control system, which helps track code changes and maintain high-quality, testable software. The practices of continuous integration and continuous delivery (CI/CD) are typically part of the DevOps process. With CI/CD, the DevOps teams integrate new code into the code base and deliver updated software to production on a continuous basis.

Phases of the DevOps lifecycle

Stakeholders in DevOps like to represent the process using the metaphor of the infinite loop. The classic figure-eight design depicts an endless, iterative process that comprises the DevOps lifecycle. Although software development, testing, and releasing is a linear process, with DevOps, there's no particular starting or ending point. It’s always on, always iterating.

The ethos of DevOps is “collaborate and communicate,” which is the complete opposite of “throw it over the wall.” The resulting lifecycle puts these principles into action. The stages of the DevOps lifecycle are discover, plan, build (code), test, deploy, operate, and observe, followed by continuous feedback, which informs the discover stage — and the lifecycle begins anew:

  • Discover: Explore and prioritize software ideas, seeking alignment with strategy and customer experience.
  • Plan: Break work into small, manageable pieces that add incremental value.
  • Build: Write the code itself, with tools like Git enabling branching, merging, and rewriting the repository history.
  • Test: Continuously run tests to improve software quality, often including the testing of application programming interfaces (APIs) that link the application with other software and data sources.
  • Deploy: Continuously release new features into production using automation.
  • Operate: Manage the complete delivery of the software to end users, deploying onto infrastructure — a process that includes design, configuration, and implementation of production environments.
  • Observe: Identify and resolve issues that affect the software’s performance and end-user experience — with automatic team notifications regarding issues. Quality assurance plays a key role here by aligning development and operations teams, and ensuring software reliability.

Continuous feedback: Evaluate each release and report on ways to improve future releases.

DevOps methods and practices

DevOps practices can vary significantly depending on the type of IT environment you’re working with. While cloud native applications may benefit from built-in scalability and automation, on-premises systems may require more manual intervention, and hybrid setups combine the best (and worst) of both worlds. A platform-driven approach to DevOps emphasizes the importance of self-service processes for managing various workflows and infrastructure, including development environments, to enable agile and efficient collaboration. Effective infrastructure provisioning is also crucial for automating the entire DevOps lifecycle, streamlining operations from deployment to monitoring and testing. Here’s how DevOps adapts across these different environments:

DevOps in cloud native environments

Cloud native applications, particularly those running in platforms like Akamai Cloud, AWS, Azure, or Google Cloud, benefit greatly from DevOps. Cloud platforms offer extensive automation tools — such as continuous integration/continuous deployment (CI/CD) pipelines, serverless computing, and container orchestration with Kubernetes — which simplify the DevOps lifecycle.

DevOps in hybrid cloud environments

Hybrid cloud environments mix on-prem and cloud based services, making the implementation of DevOps more complex. Teams must manage security, compliance, and data flow between environments. In hybrid setups, DevOps teams often leverage containers and orchestration tools to create a seamless interface between cloud and on-prem resources.

DevOps in on-premises systems

Implementing DevOps for on-premises infrastructures requires more customization and manual processes than cloud native environments. However, tools like Jenkins for automation and Terraform for infrastructure as code (IaC) can help create consistency and repeatability even for legacy systems. Ensuring smooth deployment processes, managing dependencies, and maintaining high-performance infrastructure are more resource-intensive but still highly valuable.

DevOps in different environments (cloud, hybrid, on-prem)

DevOps comes to life through three interconnected elements: the DevOps team, the DevOps lifecycle, and the DevOps toolchain. The team is itself a major innovation, bringing together two groups that may have once had an adversarial relationship. The collaborative nature of DevOps succeeds, however, due to the process and toolchain. Using the toolchain, the team can execute the DevOps lifecycle. An essential part of the toolchain is a version control system, which helps track code changes and maintain high-quality, testable software. The practices of continuous integration and continuous delivery (CI/CD) are typically part of the DevOps process. With CI/CD, the DevOps teams integrate new code into the code base and deliver updated software to production on a continuous basis.

DevOps culture

At the heart of DevOps is a culture that promotes collaboration, transparency, and shared responsibility between development teams and operations. DevOps culture emphasizes breaking down the silos that traditionally existed between these two groups, fostering a continuous learning environment where both teams work together to deliver software more quickly, efficiently, and with higher quality. In a DevOps culture, everyone is accountable for the success of the product, from writing the code to ensuring it runs smoothly in production.

The culture also promotes automation, continuous feedback, and iterative improvements. Development teams are encouraged to adopt open source tools and processes to streamline their workflows and enhance collaboration across teams. High-performance organizations that implement DevOps culture tend to see improvements not only in technical efficiency but also in team morale, as members are empowered to take ownership of the entire application lifecycle.

DevOps vs. DevSecOps

Some high-performing DevOps teams also incorporate various cybersecurity steps into the lifecycle. This is known as DevSecOps. Security steps might include things like testing for vulnerable code, API security testing, and adding data security countermeasures like encryption. DevSecOps is intended to produce secure software, while pure DevOps is all about efficiency and speed. The two goals aren't necessarily in conflict, though security may create more steps in the lifecycle.

Efficient or not, DevSecOps or something like it's usually a necessity. Security problems are bad in general, but they're particularly troublesome for the developer team that has to fix them if a vulnerability gets out into production. Multiple studies have shown cost and time savings when addressing security issues prior to production. And it’s quite inefficient and slow to have security practices be a stand-alone gating factor that occurs after the DevOps cycle is ready to release the code.

Benefits of DevOps

Done right, DevOps has proven itself to be a source of advantage for businesses and other entities that produce software. Speed is one of the biggest benefits of DevOps. By integrating teams and processes, the whole cycle gets faster. At the same time, improved collaboration and communication generally make the software better. There are fewer trade-offs of “I can give you speed or quality, but not both.” With DevOps, you get both.

Team morale improves, too. This may not seem like such an important issue, but given the difficulty that companies have recruiting and retaining developer talent, it’s a big plus. In addition to making people less stressed out, the collaborative nature of DevOps can identify opportunities to develop new features that no one has thought of before.

Why adopting DevOps matters

DevOps matters because it is a critical enabler of digital transformation. It is possible to undertake transformative technology projects without DevOps, but in reality, the speed and quality inherent in the DevOps model are essential for successful digital transformation. DevOps translates into faster delivery of business value through software.

DevOps has changed the software field for the better. It’s part of a bigger picture, one that includes agile methodologies, CI/CD, open APIs, and concepts like containers and microservices architecture. Not every organization is ready to embrace it right away, however. Getting to success with DevOps is an evolutionary process that requires change management. Indeed, it can be challenging. For some organizations, too, the waterfall technique is still viable, or even preferable, for certain software projects. For organizations ready and willing to adopt it, however, the potential for DevOps is clear.

Optimizing the development process with DevOps

A critical aspect of DevOps is its ability to optimize the development process by promoting automation, continuous integration, and continuous delivery (CI/CD) practices. By automating repetitive tasks such as testing, building, and deploying code, DevOps reduces the potential for human error and speeds up the software delivery pipeline. This optimization allows development teams to focus on creating high-performance applications that meet user needs more effectively.

Open source tools such as Jenkins, Git, and Docker are commonly used in DevOps to automate workflows and enable teams to track code changes, run tests, and deploy software updates in real time. This streamlined approach improves overall efficiency and reduces the time it takes to push new features to production, ultimately benefiting the business by delivering more value to users faster.

Kubernetes in DevOps models

Kubernetes has become an essential tool in the DevOps toolkit due to its powerful ability to manage containerized applications across multiple environments. With Kubernetes, development teams can automate the deployment, scaling, and management of their applications, ensuring consistency between the development and production environments. This level of automation and standardization optimizes the software development process and accelerates time to market.

By leveraging Kubernetes, teams can focus on writing and optimizing code infrastructure rather than worrying about the underlying infrastructure. The platform supports the continuous delivery model inherent to DevOps by ensuring that changes can be deployed seamlessly, with minimal manual intervention. Additionally, Kubernetes’ open source nature aligns with the broader DevOps philosophy of collaboration and innovation.

Frequently Asked Questions

There are countless DevOps tools, including tools for version control, continuous integration, deployment, monitoring, and collaboration. Some of the most popular DevOps tools include Git, Jenkins, Docker, Prometheus, and Slack. These tools allow you to collaborate, use CI/CD pipelines, share files in real time, and more. Tools like Raygun allow you to monitor applications and track errors to improve the user experience.

Implementing DevOps practices starts with a cultural change. Team collaboration and continuous learning are key elements of DevOps, and that begins with your culture. Incorporating automation with tools like Ansible saves you time and money, while CI and CD make building, testing, and deploying your code changes easier. 

There are also monitoring tools like Raygun that allow you to quickly respond to errors and bottlenecks. Integrating DevOps and building a culture that encourages collaboration and automation can help you develop and deliver applications faster — giving you more time to focus on API security and other essential tasks.

Tracking key metrics ensures you focus on the true DevOps meaning — increasing efficiency, speed, and security. Look at your deployment frequency or how often you’re deploying new code. Change lead time measures how long it takes to deploy changes, while change failure rate tells you how often changes result in an error or downtime. The mean recovery time is the average time it takes to fix an issue that resulted in an error or downtime. Tracking these metrics ensures you get the results you expect in a DevOps environment.

Microservices and DevOps are complementary because they work toward the same goal — timely and reliable deployment. So, what is DevOps’ effect on microservices? Microservices architecture allows for the rapid, reliable delivery of large, complex applications. DevOps practices improve deployment frequency and minimize the rate of failure, which supports timely and reliable deployment.

The primary goal of DevOps is to foster collaboration between development and operations teams, enabling faster, more reliable software delivery. By integrating processes and automating workflows, DevOps enhances productivity, optimizes the software development lifecycle, and improves application performance.

Kubernetes automates the deployment, scaling, and management of containerized applications, making it a key component of the DevOps workflow. By using Kubernetes, teams can ensure that their applications run consistently across environments, improving the efficiency of their CI/CD pipelines and supporting high-performance development processes.

Culture is a foundational element of DevOps. A strong DevOps culture emphasizes collaboration, transparency, and shared responsibility between development and operations teams. This cultural shift eliminates silos, encourages continuous learning, and fosters an environment where all team members are accountable for the success of the product.

Open source tools, such as Git, Jenkins, and Kubernetes, are widely used in DevOps because they promote collaboration, flexibility, and innovation. These tools are continuously improved by global developer communities and allow teams to customize their workflows, automate processes, and optimize software delivery pipelines.

DevOps enhances the application lifecycle by promoting automation, continuous integration, and continuous delivery. These practices streamline the development process, allowing teams to quickly test, build, and deploy code. As a result, applications are delivered faster, with fewer errors, and can be updated more frequently to meet changing user needs.

Why customers choose Akamai

Akamai is the cybersecurity and cloud computing company that powers and protects business online. Our market-leading security solutions, superior threat intelligence, and global operations team provide defense in depth to safeguard enterprise data and applications everywhere. Akamai’s full-stack cloud computing solutions deliver performance and affordability on the world’s most distributed platform. Global enterprises trust Akamai to provide the industry-leading reliability, scale, and expertise they need to grow their business with confidence.

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