Legal

This statement describes in detail how Akamai collects, uses, and shares information about individuals who interact with Akamai via its websites, online portals, mobile applications, or directly with Akamai employees and representatives, as well as by using the services of Akamai customers. For more information about Akamai’s data protection and privacy practices, please visit the Akamai Privacy Trust Center.

The Akamai Services page provides descriptions of billing methodologies, service-specific terms, end-user licenses, and additional policies applicable to Akamai products and services.

Akamai has zero tolerance for bribery. It is against our values and policies for any officer, director, employee, partner, reseller, advisor or vendor to offer or accept bribes on our behalf. You can find out more in our Anti-Bribery and Anti-Corruption Policy.

Akamai Technologies, Inc. complies with the EU-US Data Privacy Framework (EU-US DPF), the UK Extension to the EU-US DPF, and the Swiss-US Data Privacy Framework (Swiss-US DPF) as set forth by the U.S. Department of Commerce in connection with its processing of certain personal data about data subjects in the European Union member countries, UK and Switzerland. Akamai Technologies, Inc. has adopted a policy that sets forth the standards under which Akamai will treat such personal data.

The Akamai Cloud Marketplace Provider Agreement outlines the terms and conditions under which a service provider (“Provider”) participates in the Akamai Cloud Marketplace. It governs the Provider’s involvement in one or more Marketplace programs and defines key responsibilities, rights, and terms related to offering services through the platform.

Use this form to submit requests regarding personal data, including access, deletion, and portability inquiries in accordance with global privacy laws.

Report abuse, illegal activity, or policy violations involving services hosted on Akamai Cloud infrastructure (formerly Linode), including spam, malware, phishing, network abuse, intellectual property infringement, and other unlawful content.

Report abuse, illegal activity, or policy violations involving services hosted on Akamai delivery or security platforms, including network abuse, law enforcement, malware, phishing, content infringement, trademark infringement and other unlawful content.

This page provides relevant information about the EU Regulation 2023/2854 of the European Parliament and of the Council of 13 December 2023 on harmonised rules on fair access to and use of data and amending Regulation (EU) 2017/2394 and Directive (EU) 2020/1828 (“EU Data Act”) in particular regarding switching requirements between Data Processing Services.

This policy outlines the terms and conditions for customers participating in the Early Adopter Testing Program. It defines eligibility, responsibilities, and agreements between Akamai and participants testing early access products and services.

Akamai is committed to protecting the privacy of our candidates for employment. All candidates for employment at Akamai are required to read and accept the Candidate Privacy Statement and Arbitration Agreement.

Our Acceptable Use Policy (AUP) sets forth guidelines for the acceptable use of Akamai's products and services. All users of the Akamai network and our products and services are required to read the Acceptable Use Policy prior to their use.

Akamai is committed to operating at the highest level of excellence, honesty, fairness, and integrity. It is the responsibility of everyone on the Akamai team to make decisions and take actions in a manner that fully honors Akamai's commitment to these values.

These Akamai Portal Terms of Use (these "Portal Terms of Use") set forth the terms and conditions applicable to the Akamai Control Center, Aura Operator Portal (the "Aura Operator Portal") and NetAlliance Partner Portal ("NAP Partner Portal") websites and any other websites or applications made available by Akamai Technologies, Inc. and/or its Affiliates ("Akamai") from time to time (collectively, the "Akamai Portal Sites") through which Akamai makes available certain Akamai Portal Services (as defined below).

The materials contained on Akamai.com are provided by Akamai and may be used for informational purposes only. By viewing or downloading any of the materials contained anywhere on Akamai.com, you agree to the terms and provisions outlined in our legal notices section.

Legal Notices for EMEA Countries

This page provides relevant information regarding (EU) Regulation 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market For Digital Services and amending Directive 2000/31/EC (“Digital Services Act” or “DSA”).

The Akamai Security Research Agreement ("SRA") provides the general framework for how you are permitted to engage in any effort arising from or related to the security of the Akamai ecosystem.  By participating in any of Akamai's programs, you agree to be subject to the SRA.

In accordance with the Transparency in Coverage Rule, Blue Cross Blue Shield of MA has made available in-network negotiated rates and allowed amounts (amounts covered or services provided by out-of-network providers) as machine readable files.

Our environmental management system (EMS) has been verified by a third party as compliant with the ISO 14001:2015 standard. We have implemented a range of tracking, monitoring, measuring, and reporting systems internally to meet all aspects of the standard, uniquely apply it to Akamai, and establish an evolving EMS.

This document establishes Akamai Technologies, Inc.’s comprehensive policy regarding the customized reporting of customer emissions data. It aims to provide clear guidance on the creation, use, and audit of emissions reports while outlining the roles and responsibilities of Akamai and its customers in this process.

In accordance with the Transparency in Coverage Rule, Kaiser Permanente has made available in-network negotiated rates and allowed amounts (amounts covered or services provided by out-of-network providers) as machine readable files.

This policy outlines the terms and conditions for individuals using promotion codes. It defines eligibility, responsibilities, and agreements between Akamai and individuals using promotion codes.

It is vitally important to Akamai that when resellers conduct business on our behalf they do so in an ethical and upstanding manner, that aligns with Akamai’s core value. Our Code of Conduct for Resellers outlines the commitments we uphold, policies resellers must follow, and reseller expectations in relation to compliance, labor, human rights, health and safety, and more.

Akamai is committed to conducting business responsibly and ethically throughout our supply chain. Our Code of Conduct for Suppliers sets out the standards and expectations we require of all suppliers who provide goods or services to Akamai with respect to labor practices, human rights, environmental responsibility, and ethical business conduct.