Not all bots are created equal ― some are helpful, most are a nuisance, and others harm your business by leading to account takeover and fraud. Because bots are evolving to evade current detection technologies, the risks and costs for organizations are exploding — requiring a new and innovative approach. Bot Manager delivers advanced bot detection to spot and avert the most evasive threats, so you stay ahead of the evolving bot landscape and stop the most sophisticated bots at the edge ― keeping them away from your business.
Better control your web traffic
You interact with more than just your customers through your website. Better understand who is coming to your website and what they are trying to do. Then, apply the right policies to control how they can interact with you, what content they can see, and their impacts on your business.
Maximize and protect online revenue
Your website has an integral role in your online business strategy. Whether you sell products or services, monetize visitors through ad revenue, or are trying to improve your search rankings, Bot Manager helps you protect and optimize how your content is consumed in order to drive revenue from your website.
Maintain competitive advantage
Whether it is to price match or repurpose your value-added content, your competitors often scrape your website to gain an advantage in the market. Bot Manager can help you better manage your online competitive dynamics and retain control over your customer relationships.
Minimize impacts of web fraud
Reduce your financial risk by protecting your website against credential abuse, gift card balance checking, and other forms of web fraud. Bot Manager can detect and identify the most sophisticated bots—including those seen conducting these types of attacks.
Granular visibility into bot traffic
Better support and provide greater value to the business. With granular and real-time visibility into bot traffic, Bot Manager helps you reduce the time to visibility and enables you to provide better insights to your business about the makeup of their bot traffic.
Reduce IT costs and overhead
Offload both your bot traffic and the operational overhead required to identify and manage it to the Akamai cloud delivery platform.
Bot Manager is built on the Akamai Intelligent Edge Platform with more than 240,000 servers around the world for unmatched scale, resiliency, and performance. Clients ― real users and bots ― connect to your web application through the most optimal Akamai server, and Bot Manager detects, identifies, and manages bots at the edge ― before they get to your applications or data centers.
Bot Manager is designed to take the configured actions on bot activity at the edge server, forwarding only clean traffic to the origin. Supervised, unsupervised, and deep learning algorithms adjust to trends in legitimate and malicious traffic, and managed security services tune Bot Manager protections and respond to attacks. Bot Manager integrates with other Akamai security solutions, including distributed denial-of-service (DDoS) protection and web application firewall (WAF), for comprehensive application security.
Most advanced bot detection
Bot Manager employs multiple layered detections to identify bot activity, including signature-based, behavioral, and statistical anomaly detections. Signatureless approaches that leverage big data and machine learning distinguish the most advanced bot activity from legitimate use.
Deep learning algorithms
Delivering over 95 exabytes of data across billions of devices for over 6,000 of the largest online companies, Akamai has tremendous insight into legitimate and malicious traffic. Vast amounts of data feed machine learning algorithms for highly accurate results.
Human behavior differentiation
Understanding human interactions requires more than evidence of a single keyboard stroke. Bot Manager analyzes hundreds of behavioral, browser, and device signals and compares them against legitimate human behavior over time.
Unmatched bot traffic visibility
Akamai has a deep understanding of both bot and human traffic, with visibility into 485 million bot requests per hour and 280 million bot logins a day, as well as interactions with 1.3 billion clients and up to 82 Tbps of legitimate traffic, on average, every day.
Protecting pages and applications
Bot Manager protects your entire site, not just login pages. This allows you to tailor bot defenses to address a variety of risks, including high-value destinations such as login and account registration pages, as well product and marketing pages throughout your site.
Mobile app protection
Bots will seek out any weak point, probing for unprotected pages and endpoints. Bot Manager extends from your web pages to native mobile applications using the same advanced bot detections, making it easy to protect your entire attack surface.
Flexible management actions
With a range of advanced, conditional, and challenge actions out of the box, Bot Manager lets you shape traffic to achieve your business objectives. As bots vary, so should your responses ― from basic tactics to advanced mitigation that slows bot traffic or serves alternate content.
Dashboards provide a high-level view of bot traffic, then allow you to drill down further with snapshots of protected endpoints and analytics to help you better understand bot impact. Bot Manager integrates with other security solutions and your SIEM for a holistic view of security posture.
Frost & Sullivan awarded Akamai the Market Leadership Award in bot risk management. Download the report to find out what puts Akamai ahead of the rest.View the Report
Download the Forrester New Wave: Bot Management, Q3 2018 report to understand the requirements for bot management solutions and what makes Akamai a leader.View the Report
Giant botnets validate lists of stolen credentials available on the dark web. Since users often repurpose credentials for multiple sites, successful attempts lead to online account takeover and fraud. The higher value the target, the more sophisticated the credential stuffing attack.
Malicious account signup
Attackers use bots to create accounts or register for online services in order to obtain benefits or exploit usernames that are already established. Successful signups lead to online fraud and account takeovers, costing you time and revenue.
Credential stuffing is a bot attack ― preventing it reduces the number of validated user accounts susceptible to account takeovers. What can bot management save you? A large financial services institution cut account takeover losses from $100,000 to $1,000 a day.
Third parties use bots to track sales of heavily promoted, high-demand, or limited-supply goods ― such as event tickets or special editions ― reselling inventory on the gray market. Limited access leads to poor customer experiences, brand damage, and unrealized marketing investments.
Bots continuously scrape flight fares and schedules, as well as hotel and transportation rates, from travel booking sites. When this information is uploaded and stored online through third-party global distribution systems that charge fees based on each lookup, bot traffic drives up your costs.
Gift card balances
Botnets use brute force to test multiple gift card and PIN numbers, enabling attackers to drain any stored value when a correct combination is found. If successful, your business can experience losses due to fraudulent purchases and customer reimbursements.
Pricing and content scraping
Proprietary information such as product details, special pricing, and news articles are available online to attract and engage your users. When bots scrape that information to undercut deals, divert visitors, or steal clicks, it results in financial losses, missed ad revenue, and wasted marketing spend.
Good bot management
Partners, financial aggregators, authorized fare trackers, and search engines are just some of the good bots you need to manage. But even good bots can be aggressive, and impact online performance and experiences for legitimate users.
Understanding the Credential Stuffing Attack Surface
Learn more about how your application architecture may be impacting your ability to stop credential stuffing attacks, and how Bot Manager can help.Download the White Paper
Gift Cards Top Wish Lists for Family, Friends, and Fraudsters
Gift cards continue to top the list during gift-giving seasons, and fraudsters have taken note. Learn how to secure your gift cards with this checklist.Learn More
The Forrester New Wave™: Bot Management, Q3 2018
Forrester named Akamai Bot Manager as a leader among bot management vendors.View the Report
Gartner Magic Quadrant for Web Application Firewalls
Gartner named Akamai as a leader for a second year in a row, with capabilities including DDoS protection, bot mitigation, API protection, and WAF.View the Report
Ponemon Institute: The Cost of Credential Stuffing Attacks
Understand the financial costs of credential stuffing attacks and how they impact other organizations.View the Webinar
Got Bots? How to Evaluate Solutions for Bot Management & Mitigation
Your website interacts with a wide spectrum of bots on a daily basis, from good bots to bad and everything in between. Learn about the bot challenges that can affect your organization, and what to look for in a solution that can manage the entire spectrum of bots.Download the E-book
State of the Internet / Security: Credential Stuffing Attacks
Learn more about credential stuffing attacks — including what they look like and how they impacted two financial services institutions.Download the Report
eplus Bot Manager
Leading ticket sales company blocks scalpers and takes control of over 90% of its website traffic coming from automated bots.View the Case Study
Luisa Via Roma
Italian luxury fashion retailer relies on Akamai to protect against bots, DDOS & malicious attacks, while driving web performance & revenue.View the Case Study
Health and Sports Nutrition Group's online business can sleep safely at night, knowing Akamai is protecting their website.View the Case Study
Learn how Rakuten took control of the price scraping and inventory grabbing bots that comprised 70% of the web traffic to their online shopping mall.View the Case Study
U.S. News & World Report
Learn how online media organization U.S. News & World Report protects its digital advertisement revenue.View the Case Study
Stories From Inside the Global Security Operations Command Center
Roger Barranco, Senior Director of Global Security Operations, shares an inside look at the global Security Operations Command Center (SOCC), which is staffed by nearly 200 security experts. Find out how SOCC engineers have successfully mitigated some of the world’s largest and most sophisticated DDoS attacks.Watch the Video
Go Behind the Scenes With the Security Intelligence Response Team
The Security Intelligence Response Team protects customers with the intelligence and insight from monitoring 178 billion attacks per day. See how security experts proactively research threats and operationalize their findings.Watch the Video
The Security Experts Who Stopped a Massive Botnet Army in Its Tracks
Greg Hesselberg, Security Operations Command Center (SOCC) Practice Manager, shares the inside story of how an attack by a botnet army launched through tens of thousands of Android mobile devices was suppressed by SOCC engineers while keeping customers online.Watch the Video