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Understand the business impact of performance with real user monitoring
A slow-performing or error-prone website can cost millions in lost revenue. Monitor and fix website and application performance issues, improve user experience, and raise your business to new heights with Akamai’s universal, intelligent Real User Measurement (RUM) solution, mPulse. mPulse provides the capabilities for detailed performance and advanced error analysis, and correlates them directly to business metrics such as conversions, page views, and revenue.
What is mPulse
There is a strong correlation between page load time and human behavior. If users cannot engage quickly with your digital application, they will take their business elsewhere. Collecting data directly from a user’s browser in real time, Akamai’s real user monitoring tool mPulse captures demographic information like location and device type, performance metrics such as bandwidth and page load times, as well as engagement metrics like bounce and conversion rates, for a complete perspective.
By measuring from the user’s browser or app, end user monitoring software not only quantifies the correlation between page load time and user engagement, but also shows where to optimize performance for more positive outcomes. With this information, teams across your entire organization can correlate the impact of performance metrics to the bottom line, prioritize resources, and coordinate your efforts to improve the key performance indicators most valuable to your business.
Real Data, Real Time, All the Time
mPulse collects data from every user event directly from the browser and stores it for historical analysis. Plus, you can check in on the go with mPulse Mobile App for iOS.
Patented “What-If” feature
Combine 100% of your real user data with advanced predictive analytics to understand the patterns of your business, as well as the unique relationship between performance and successful revenue and conversion outcomes. Also, for online media, “What-If” illustrates the relationship of performance and user engagement.
Correlation and analysis
Business and performance metrics come together. Object-level details displayed in waterfall dashboards show individual user experiences and identification of bottlenecks or single points of failure (SPOFs).
Identify which pages matter most
Conversion and Activity Impact Scores answer the question “How much impact does the performance of this page have on conversions or session length?”
Full SPA support
mPulse provides performance monitoring for all SPA frameworks including AngularJS, Backbone.js, Ember.js, React.js, and even custom.
Master third-party resources
Measure and manage all of your third-party resources. Understand the performance impact of all third parties and third-party vendors, then take action to optimize.
Find trends and get answers to your toughest conversion and engagement questions without having to sift through data
Pull actionable insights from your data to understand how individual objects, like images, or entire pages are impacting user behavior
Align business and IT stakeholders on key initiatives and metrics that drive go-to-market priorities
Use real user behavior across geographies, devices, and other dimensions to create the most statistically accurate test plans
Monitor any digital application including single-page application (SPA) frameworks such as AngularJS, Backbone.js, Ember.js, and React.js
Collect advanced and custom metrics to give you full visibility into your unique application’s performance
Finding and fixing performance issues that are getting in the way of revenue
Monitoring the user experience during code releases, migrations, or critical business events
Prioritizing your development efforts in alignment with business opportunity
Illustrating the business impact of performance to business stakeholders
Measuring the performance of third-party content and informing strategies to mitigate negative impacts
Capturing real user data to inform real-world performance testing strategies with Akamai CloudTest
State of Online Retail Performance
How does website performance impact online sales? Learn to prepare for peak traffic and revenue opportunities.Read the Report
Introducing New Metrics from mPulse to Help you Measure What Matters
Watch this brief video to learn about what's new from the mPulse product team and how you can measure what matters to improve end-user experiences.Watch the Video
Monitor Optimize Validate Methodology
Monitor performance and calculate business impact, optimize performance to change user behavior, validate to ensure a quality experience today and that you’re prepared for tomorrow. Your guide to continuously improve user experiences.Download Now
Monitor and Optimize Third-Party Scripts Performance and Impact
Almost every website today has third-party scripts running on it. Controlling how and when third-party content is displayed is an increasingly important part of delivering your experience.Watch the Video
Web Performance is User Experience
Fast websites make us happy; here's why.View the Infographic
Measure What Matters – New Metrics to Improve User Experience
Get an overview of why measuring perceived performance, page construction, and middle-mile metrics are important to give you a competitive advantage.Read the Blog
Perception Matters – Measure Perceived Performance
Get a deep dive into how perceived performance is measured by mPulse in this blog from product manager Lauren Younger.Read the Blog
What’s Inside Matters – Page Construction Metrics to Tune Your Application
The recipe for performance starts with the right ingredients. Learn how the very elements you introduce into the experience could be getting in the way of performance and what you can do about it.Read the Blog